Tuesday, January 28, 2020

David Jones Management Case Study

David Jones Management Case Study Report writing on the case of David Jones management Prepared by Nisarg Patel David Jones is one of largest departmental store in Australia. It was established in 1838. Since 176 years the Australian retail market has undergone drastic changes. According to my suggestion the best model of planned change that suits David Jones case study is the positive model of planned change. The positive model, as it appears from its name is based on the positive mentality. It pays emphasis on that things will better in the future and that present going things are not bad. Thus to lead the company using this model there is no need of faults in the present conditions. The use of positive model can be done at any point of time with expectation of making conditions better in future and perfection can always be achieved. This model focuses on the betterment of things that working properly then on things that are not working. In order to initiate the enquiry occurrence of problem is not required. The initiation of enquiry can be done any time for better future of the company. Dav id Jones departmental stores should indentify its strengths. They should magnify their strength and prepare itself for an ideal future. They should achieve their future expectations by designing different ways to accomplish their target. In order to meet the required future expectation, implementation of their plan is carried out properly. It is easy to focus on strength and improve it than trying to decrease errors or weakness because people of the organization are highly motivated to deliver superior products or results due to its positive vibe. The positive model of planned change is based on concept of appreciative enquiry and expectation theory. It involves primary development of their strength to the highest level. To increase the efficiency of positive model of planned change in case of David Jones, they should make use of wide range of diagnostic tools to deal with the current scenario along with improving their strength to maximum (Ashton 2010). David Jones brought many changes in itself to achieve their desired future of being one of the largest store chains across Australia. The implementation of new strategy is not easy because there is always resistance to change. The change is always accompanied with low output, frequent quarrels, slowdown of overall process. In order to overcome the resistance to change, organization should follow certain solutions. The management should always encourage staff to come up with new ideas and should listen to their feedback on it. The solution of problem lies in its root cause. The management should focus on finding out what are the actual problem and its source. In many cases the problem is the social change of employees and their relationships. (Lawrence 1969) The management sometimes only pays emphasis the technical aspects of the change and neglects the social change. The social change being the root leads to magnification of the technical issue. Thus the amount of effects required to overcome the resistance of change increase. The best solution for overcoming social change is use of emotional intelligence. The basic definition of emotional intelligence can be the skill to monitor others and your own emotions and feelings, to differentiate between them and use all this information to guide action and thoughts. The change in an organization is very emotionally demanding. Thus use of emotional intelligence is necessary. The emotional intelligence is acquired by age and years of experience. The use of emotional intelligence during decision making is helpful to successfully execute the change and the emotions can be regulated. Whenever there is a change, the management should have knowledge about the employee’s behavior, feelings, tho ughts, etc (YBARRA and KROSS 2014) I agree with the decisions made by the management and the changes they brought in the organization were needed urgently. The introduction of the bridal boutique at the seventh floor of building of David Jones departmental store located in central business district of Sydney. That is an example of innovation. The David Jones store is delivering a totally new perspective of bridal wear. They are the pioneers of this new trend in the retail market. This strategic move will boost their sales and help them to build their image in market. Innovation is necessary for company to survive in the modern retail market at global level. The overall changes made at David Jones are perfect and I totally agree with it. My suggestion in this case is that they should open theme bridal boutique at other major cities like Melbourne, Brisbane, etc. The other thing I would like to suggest is that david jones should set two different cloth line for different segment of people. The one such be economical and the other one should be exclusive superior range. They should take inspiration from Toyota. Toyota has owns two brands of itself, one is Lexus and other is Toyota. ( adam 2010) This concept might boost the sales and market position of david jones in Australia. The celebrity events that david jones organize are great. These events are successful in attracting customers. These events project david jones at a gobal level. The store keeps on updating according to customer needs. David jones introduced many international brands to Australian grounds. The management’s decision in the past to take it online has now bloomed. The company is having 190% growth in 3Q14. This result proves the effectiveness of decision. The customers should be always satisfied with the company. (ASX AND MEDIA RELEASE 2011) The company has a corporate transformation and that will bring a change corporation wide across the whole company. The company needs to boost its corporate revenue in order to survive in the modern retail market. The company should focus building a stronger corporate reputation in the Australian retail market. Overall the company should maintain their position as the leading fashion retail store across whole Australia. Thus the company needs to bring a change corporation wide rather than focusing on change in a particular department. The company should implement new management technique that ensures the optimum use of the area of strength of the company. The top level executives should make sure that the corporate principals are followed by the staff. The decision making should be effective and done by futuristic ideas. The management should think for long-term investment. It will help them to build a better future for the company. The management should cover the all perspective of p resent and future business. The management should understand the importance of the strength of the company. The better future can only be achieved by continuous innovation. The company has to incorporate higher values of work. They should continuously bring new concept and replace the older ineffective concepts. The company brings a customer-driven innovation and achieves maximum excellence. There should be overall development in the emerging markets. The company has to keep on analyzing the current market and continuously focus on improvement. The goal of the management should be increasing the strength business foundation. The change made should provide a drastic progress in the market. The financial growth is essential for the company. The stakeholder of company should be satisfied by the progress of the company and increase corporate value of the company. By doing this the company will be able to gain trust of the stakeholder and will have a better market value. (Harner 2011) The success of the corporate transformation depends on the long term solution it provides. The corporate transformation is based on the understanding of the processes and the principles. The transformation should not be made just quick fix the problems. There should be no use negative solutions such laying off employees, selling off under pressure, etc. This thing creates a false impression of the company in the market and adversely affects the market price and value. The corporate transformation is all about thinking, planning and acting in new ways. The effective transformation us the one which gives ability to grow and sustain the company under market crisis. The change has to be deep rooted not just the superficial. The transformation is only successful when it is based on perspective of the total company. The top level management should a vision of better future and should focus on implementation of the changes throughout the company. The corporate transformation is a coordinate d process. It may involve short term loses. The new formed business strategy should boost the sales. The top level management should analyze problems; evaluate strengths, weakness and resources available to the company. (Krishnan 2008) According to my view coercive style of management is used by Paul Zahra, the CEO of David Jones. The use of incremental and collaborative method of change causes conflicting views and ideology in many cases. Thus leads to chaos and is often time consuming. The use of dictatorial transformation and forced evolution is a better option. In case of David Jones there was scope of time so forced evolution was used. If the change in made within the time limit than more successful. Paul Zahra took decision on the perfect time to take the store online. The results today show 190% growth in their online segment. The other changes made were for betterment of the company. The company has progressed a lot over the time period. REFERENCE LIST Aston, 2010, viewed on 16 august 2014, http://ashtonfourie.com/blog1/2010/04/29/comparison-of-three-major-change-models/ Paul R. Lawrence, 1969, viewed on 16 august 2014, http://hbr.org/1969/01/how-to-deal-with-resistance-to-change OSCAR YBARRA, ETHAN KROSS, JEFFREY SANCHEZ-BURKS, the Academy of Management Perspectives 2014, Vol. 28, No. 2, 93–107, THE â€Å"BIG IDEA† THAT IS YET TO BE: TOWARD A MORE MOTIVATED, CONTEXTUAL, AND DYNAMIC MODEL OF EMOTIONAL INTELLIGENCE, viewed on 16 august 2014, http://dx.doi.org/10.5465/amp.2012.0106 ADAM FISHER, 2010, Toyota and Lexus: a tale of twin brand, viewed on 17 august 2014, http://www.cbsnews.com/news/toyota-and-lexus-a-tale-of-twin-brands/ ASX AND MEDIA RELEASE, 2011,viewed on 17 august 2014, http://www.davidjones.com.au/~/media/David-Jones/Corporate/ASX-and-Media/2011/Jan_11_JAN.ashx Stephen harner, 2011, Key to Corporate Transformation: Ten Decisions Actions, viewed on 18 august 2014, http://www.forbes.com/sites/stephenharner/2011/05/16/key-to-corporate-transformation-ten-decisions-an-actions/ Priti Krishnan, 2008, Corporate Transformation, Icfai Books, viewed on 18 august 2014, http://www.ibscdc.org/businesscasebooks-pdfs/Corporate%20Transformation.pdf

Monday, January 20, 2020

Immigrants in Action :: Short Stories Immigration Equality Papers

Immigrants in Action Members of the Comità © de Inmigrantes en Accià ³n Santa Teresa (the St. Theresa Committee of Immigrants in Action) look solemn this evening. It is Friday, 5:00 PM, in the basement of St. Theresa's Church. The basement boasts a distinctly cafeteria-like atmosphere: fluorescent lights, linoleum floors, folding chairs, bare walls, and long institutional tables. Appropriate, a church volunteer later informs me, as the room also functions as a soup kitchen for homeless and low-income families. Outside, red late afternoon sunlight diffuses through the air and low-bellied cars cruise the streets, bursting with hip-hop beats. But neither the music nor the sun can penetrate the brick church walls. Inside it is quiet, except for the buzzing of blue-white lights. The sparseness of the large space makes the Comità © look small. There are ten members present this evening, huddled around one table near the entrance. They straggle in during the first half hour of the meeting, nodding hellos, hanging jackets, pulling up chairs. Juan Garcà ­a, the Comità © leader, has positioned himself at the head of the table. Beside his chair rests a bulging black briefcase and spread out before him are folders, binders, pamphlets, papers, all in neat stacks. The words Puerto Rico promenade merrily across his T-shirt, the "e" and the "r" interrupted by the ever-present gold locket that hangs around his neck. It is splayed open, as usual, la Virgen Maria holily presiding over the Comità ©. Garcà ­a started the Comità © in 1999, with the support of St. Theresa's, a Catholic church on the West side of Providence, Rhode Island. The church secured him a paid position as an organizador comunitario - a community organizer. The Comità ©'s most immediate mission is simply stated: to assure permanent residency for the 6-9 million some-odd undocumented immigrants in the United States. Garcà ­a, himself a documented Guatemalan immigrant, collaborates with the Latin American community in Providence and the surrounding areas to raise awareness about the most recent immigration policies and proposals and to encourage the people to organizarse. Organize themselves. As the Comità © is part of the National Coalition for Dignity and Amnesty, a nation-wide network of similar groups, Garcà ­a also keeps tabs on events and advancements in other parts of the country. The size of the Comità © is forever fluctuating: at the moment, it includes about ten members, documented and undocumented immigrants from Mexico and Central America.

Saturday, January 11, 2020

An Application of Jean Watson’s Theory of Transpersonal Caring to Nursing Practice Essay

Introduction Essentially, the Caring theory of Jean Watson is oriented towards human science and focuses on the humanitarian aspect of caring processes, occurrences and experiences. It also grounded on a unitary perspective and interconnectedness with elements such as an individual with its community. The caring theory embraces one-sided, philosophical and interpretative as well as objective-empirical analysis and integrates several epistemological approaches that clinical and empirical but at the same time is open to other avenues of acquiring vital information.   (Watson, 1988, 1999). On the theoretical framework, the caring theory of 1979 was founded on the ten carative factors. These are essentially a formation of a Humanistic-altruistic system of values and cultivation of sensitivity to one’s self and to others. It has provisions for a supportive, protective, and/or corrective mental, physical, societal, and spiritual environment. Lastly the basic core is grounded on both caring philosophy and science (Watson, 1999). Some suggestions on original carative factors into clinical caritas processes include the formation of humanistic-altruistic value system becomes practice of loving-kindness, Instillation of faith-hope becomes authentically present. Cultivation of sensitivity between the communities becomes going beyond ego self, Development of a human caring relationship becomes helping-trusting an authentic caring relationship, and Promotion and acceptance of the expression of positive and negative feelings becomes being supportive of the expression of positive and negative feelings (Watson, 2006). Main Components Originally, Watson’s theory revolved around three major elements, namely the carative factors, the transpersonal caring relationship,   and the caring moment. She stated ten carative factors that served as guidelines for the nursing practice and basically centered on the principles of caring. The transpersonal caring relationship describes how the nurse goes beyond an objective assessment, showing concerns toward the person’s subjective and deeper meaning regarding their own health care situation, while the caring moment is defined as the moment (focal point in space and time) when the nurse and another person come together in such a way that an occasion for human caring is created (Cara, 2003). In this context, the four essential concepts of nursing – person, environment, health, and nursing – are encompassed in the theory. Being holistic in nature, the theory presents its framework as a congregation of all these concepts, centering on the person. Watson regards a person as an individual with unique qualities and unique needs. The person is recognized as a being capable of communicating with another beyond physical interaction. The person is viewed as whole and complete, regardless of illness of disease (Watson, 2006). The environment is regarded as a healing space, where the person’s awareness and consciousness can expand and promote mindbodyspirit wholeness and healing (Watson, 1999). Inevitably, the state of a patient’s environment can influence an individual’s state of health. The physical environment can affect how the person can connect and exist in the spiritual environment created by transpersonal caring relationships, and could affect the effectiveness of the science of caring. Health is referred to as the unity and harmony within the mind, body and soul. It is a state of complete physical, mental, and social well-being and functioning (Hagopian, 2007). The theory establishes that caring can promote a person’s health better than the curative means of conventional medicine. Through caring, the care giver recognizes the condition of the recipient at a deeper level, enabling him/her to sympathize as needed, and provide the appropriate care needed by the patient. With this means of understanding the patient better, there is greater chance of addressing the patient’s needs, creating the needed balance in his/her physical, mental, and social well-being (Watson, 1998). Influence in My Delivery of Care Watson defines nursing â€Å"as a human science of persons and human health – illness experiences that are mediated by professional, personal, scientific, esthetic, and ethical human care transactions† (Watson, 1988). The theory also emphasizes caring as central to nursing, and is essentially what the theory wishes to achieve. Nursing is not just about curing an illness or disease – it is beyond that. It is about the nurse being able to center consciousness on the entire being of the other in order to detect his/her inner condition, and impart genuine concern through caring moments communicated through â€Å"movements, gestures, facial expressions, procedures, information, touch, sound, verbal expressions and other scientific, technical, aesthetic, and human means of communication.† The role of consciousness is deemed greatly important, because then the nurse exhibits commitment and sincere intention to connect with the patient at a deeper level, thus becoming an effective aid in nursing the patient back to health, physically, emotionally, and spiritually (Watson, 2006). I remember having to give care to a patient who is suffering from a terminal disease and have been placed in ICU care. In this case, the patient was not capable of communicating because he was already in a coma – an application of Jean Watson’s theory in this case would require me to treat not just the patient but his loved ones, holistically. That is, I do not merely stop at trying to address the needs of the patient but also of those who surround him. Concretely, I tried to build a humanistic-altruistic value system which is the core of Watson’s theory. I have dealt with her family as real people who have real needs that have to be addressed. For them to be able to cope with the situation, I have tried to show them empathy, as they express their feelings towards the condition of the patient. It is very difficult to have a dying loved one, but it is a reality that we all must face at one point or the other. Having someone by your side during such a time of grief is very consoling and shall help you thresh out your feelings and cope with the situation. I have proven this many times in opportunities to care for patients placed in intensive care. The development of a caring relationship with the patient’s family helps them go through the ordeal with appropriate and well-expressed emotions, and even greater spiritual strength and maturity. I believe that the nurse has a critical role to play in such incidents. Applicability of Theory to Modern Nursing Practice The effectiveness of Watson’s theory has been validated with its use as a guide in several studies centering on caring science. It has been â€Å"recommended as a guide to nursing patients with hypertension, as one means of decreasing blood pressure and increase in quality of life,† in a study made on its effectiveness on the quality of life and blood pressure of patients with hypertension in Turkey (Erci, Sayan, Tortumluoglu, Kilic, Sahin, & Gungormus, 2003). In another study on caring for old adults, it was established that the theory was effective in improving the quality of life and peace of mind, body, and soul of the older people, just by caring and listening attentively to what they have to say (Bernick, 2004). The situation of caring for a patient in the intensive care unit has a more serious need for dedicated and focused care. Patients in intensive care in the intensive care unit (ICU) need more than mere treatment.   They need assistance for themselves and their family who want to hear good news and encouraging words about the patient’s recovery, information that is not always quick in coming, if at all. In ICU situations, the patient and, equally as important, the patient’s family wants to know the patient’s chances for survival; possibility of permanent disability; and answers to their queries on the patient’s condition (Rafael, 2000). . Although the attending doctor and nurses are the best sources for information to answer these questions, it is not always possible for them to accurately predict patient outcome, particularly in the first few hours or days of an ICU stay.   Like the patient and the patient’s family, the attending doctors and nurses are also awaiting the initial outcome. This means that everyone—attending physicians, attending nurses, family, friends and the patient him/herself are involved. All can and do contribute to the final outcome in one way or another. On my end, I try to answer all the questions that are posed to me by the patient’s loved ones to manage their expectations about the patient’s condition. And yet, I do this with caution, since it is still the physician who has the authority to inform them of these. The end goal was to try to assist the patient and his loved ones go through the ordeal, addressing their physical, emotional and spiritual needs in the context of a caring relationship. Conclusion Overall, Jean Watson’s theory of transpersonal caring has very high utility in modern nursing practice. It has been shown to be strongly oriented towards human science and focuses on the humanitarian aspect of caring processes, occurrences and experiences and has been able to effectively encapsulate the science of arts and humanities. Moreover, it has been grounded on a unitary perspective and interconnectedness with elements such as an individual with its community. However, one limitation may be its emphasis on being one-sided, philosophical and interpretative rather than on objective-empirical analysis. Moreover, it includes ontological, philosophical, ethical, historical inquiry and studies. Caring science is a new field that is evolving currently in the nursing industry and has truly evolved nursing theories and science and has contributed heavily to health, education, and human service fields and professions. References Bernick, L. (2004). Caring for older adults: practice guided by Watson’s caring-healing model. Nursing Science Quarterly, 17(2):128-34. Cara, C. (2003).   A pragmatic view of Jean Watson’s caring theory.   International Journal of Human Caring, 7(3), 51-61. Erci, B., Sayan, A.,Tortumluoglu, G., Kilic, D., Sahin, O., & Gungormus Z. (2003). The effectiveness of Watson’s Caring Model on the quality of life and blood pressure of patients with hypertension. Journal of Advanced Nursing, 41(2), 130–139. Hagopian, G. (2007).   Nursing theorists.   Retrieved February 8, 2007 from www.nipissingu.ca/faculty/arohap/aphome/NURS3006/Resources/theorists.ppt Rafael, AR. (2000). Watson’s philosophy, science, and theory of human caring as a conceptual framework for guiding community health nursing practice. ANS. Advances in Nursing Science, 23(2):34-49. Watson, J. (1988). Nursing: Human science and human care. A theory of nursing (2nd printing). New York: National League for Nursing. Watson, J. (1999). Postmodern nursing and beyond. Toronto, Canada: Churchill Livingstone. Watson, J. (2006).   Dr. Jean Watson’s Theory of Human Caring.   Retrieved February 8, 2007 from http://www2.uchsc.edu/son/caring/content/evolution.asp

Friday, January 3, 2020

To Kill a Mockingbird-Coming of Age - 943 Words

To Kill a Mockingbird-Coming of Age Throughout the book, To Kill a Mockingbird, Scout demonstrates maturity in a number of examples. There were two main experiences where Scout could see herself come of age. Not only that, but she reflects on those occurrences and ask the question, why? At the beginning of the novel, Boo Radley is addressed. Rumors have floated around, referring to Boo as a â€Å"malevolent phantom† while accusing him of being guilty of â€Å"any stealthy small crimes that were committed in Maycomb.† When Scout was younger she believed in these rumors, and always felt on edge when close to the Radley Place. Despite this, Scout, her brother Jem, and her friend Dill always attempted to try and get Boo out of his creepy abode.†¦show more content†¦Now: they found out that he was just a guy that didn’t want to deal with the cruel world and wanted to stay locked up. boo before: as a scary, creepy boy that has killed his own mother. Now: they found out that he was just a guy that didn’t want to deal with the cruel world and wanted to stay locked up. When she was younger, Scout believed anything she heard, especially the rumors about boo Radley. But later on Atticus told her she wouldn’t understand everything until you walk in their shoes. Once boo saved jem, Scout understood what Atticus was talking about. When she was younger, Scout believed anything she heard, especially the rumors about boo Radley. But later on Atticus told her she wouldn’t understand everything until you walk in their shoes. Once boo saved jem, Scout understood what Atticus was talking about. Hook: Throughout the book, To Kill a Mockingbird, Scout demonstrates maturity in a number of examples. Analytical Statement â€Å"You never really understand a person until you consider things from his point of view†¦ until you climb into his skin and walk around in it.† Atticus was explaining to Scout that you have to be open to their view on things, whether it is about segregation in Tom’s case or about personal choices like Boo Radley’s. Because Scout has showed maturity,Show MoreRelatedComing of Age in to Kill a Mockingbird1015 Words   |  5 PagesUnveiled Eyes In Maycomb County, Alabama during the Great Depression, Atticus Finch, a lawyer in Harper Lee’s To Kill A Mockingbird, explains to Scout Finch, his daughter, that you never really understand a person until you consider things from his point of view - until you climb into his skin and walk around in it (39). 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